Helplines Open Now
A directory of free helplines in Japan run by the government, municipalities and support organizations. Services that are open right now (Japan time) are shown first.
This information reflects details published as of August 2026.
These services are answered in Japanese unless a language note says otherwise.
In an emergency
If there is danger to life or any other emergency, do not hesitate to call 110 (police) or 119 (ambulance / fire).
--:--Japan time (JST)
It is currently late at night in Japan. Fewer services are open at this hour, but some operate 24 hours.
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Open now
Opening later today
Hours depend on the service
No more openings today
All services
Free 24-hour telephone counseling for any kind of problem, with dedicated lines for foreign languages, domestic violence and sexual minorities.
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Phone
0120-279-33824 hours
Free 24-hour crisis phone line for people who feel like they cannot go on living. Support is in Japanese.
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Phone
0120-061-33824 hours, every day
Telephone counseling by trained volunteers (in Japanese). The consultation is free; the navi-dial number charges normal call fees.
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Phone (Navi-dial)
0570-783-556Every day 10:00-22:00
Phone (Toll-free)
0120-783-556Every day 16:00-21:00; on the 10th of each month 8:00 to 8:00 the next morning
A nationwide number that connects you to the public mental-health telephone service of the prefecture or designated city you are calling from (in Japanese).
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Phone
0570-064-556Days and hours differ by prefecture
Free and confidential chat counseling (LINE / web chat) for people who feel life is too hard to bear (in Japanese).
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
LINE & social
Official site (@yorisoi-chat)Mon & Fri 6:00-22:30, other days 8:00-22:30 (new chats accepted until 22:00)
Chat
Official siteThe web chat has the same hours
Free, anonymous chat counseling available 24/7, open to everyone regardless of age or gender (in Japanese).
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Chat
Official site24 hours, 365 days
Free, anonymous real-time chat counseling (web chat / LINE) staffed by counselors, available every day from 7:00 (in Japanese).
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Chat
Official siteEvery day 7:00-23:50 (new chats accepted until 23:00; up to 50 minutes, once per day)
LINE & social
Official site (@kokorohotchat)LINE has the same hours
Childline JapanChildren
Free phone and chat counseling exclusively for children up to age 18 (in Japanese). You do not have to give your name.
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Phone
0120-99-7777Every day 16:00-21:00 (closed Dec 29 - Jan 3)
Chat
Official siteMon-Sat 16:00-21:00; 4th Sunday 16:00-18:30 (closed Dec 29 - Jan 3)
24-hour Children's SOS DialChildren
Free 24-hour phone line where children and parents can talk about bullying and any other SOS (in Japanese).
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Phone
0120-0-7831024 hours, year-round
Free phone consultation on children's rights issues such as bullying and abuse (in Japanese). Adults worried about a child can also call.
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Phone
0120-007-110Weekdays 8:30-17:15
A nationwide 3-digit number to report or discuss suspected child abuse; it connects to the nearest child consultation center. Toll-free and anonymous calls are accepted (in Japanese).
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Phone
189Hours are not stated on the official site (check the official site for the latest information)
Parent-Child Consultation LINEChildren
A LINE-based service where children under 18 and their parents can talk about parenting and family issues, anonymously if preferred (in Japanese).
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
LINE & social
Official siteHours differ depending on where you live
A nationwide number for consultations on human-rights issues such as discrimination, abuse and harassment (in Japanese).
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Phone
0570-003-110Weekdays 8:30-17:15
A nationwide number that connects victims of spousal or partner violence to the nearest support center (in Japanese).
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Phone
#8008Available only during the hours of the center you are connected to
DV Soudan PlusWomen
Consultation on domestic violence by phone (24 hours), chat (12:00-22:00) and web form. The chat supports 10 languages.
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Phone
0120-279-88924 hours, 365 days
Chat
Official siteEvery day 12:00-22:00
A toll-free nationwide number that connects victims of sexual crime or violence to the nearest one-stop support center, which works with medical, psychological and legal specialists (in Japanese).
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Phone
#8891Hours differ by center (some operate 24 hours)
Anonymous chat counseling about sexual violence, open to any age, gender or sexuality, with foreign-language support.
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Chat
Official siteEvery day 17:00-21:00
A nationwide number that connects victims of sexual crime to their prefectural police consultation desk. Any gender or age; anonymous calls accepted (in Japanese).
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Phone
#8103Hours depend on the desk (outside office hours and on weekends/holidays, duty officers respond)
A nationwide number for non-emergency police consultations, such as stalking, domestic violence or neighborhood trouble (in Japanese).
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Phone
#9110Hours depend on your prefectural police desk
Free, anonymous mental-health support by phone and LINE for workers, their families and HR staff (in Japanese).
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Phone
0120-565-455Weekdays 17:00-22:00 (until 21:50), Sat & Sun 10:00-16:00 (until 15:50); closed on national holidays and Dec 29 - Jan 3
LINE & social
Official siteLINE: weekdays 17:00-22:00 (until 21:30), Sat & Sun 10:00-16:00 (until 15:30); closed on national holidays and the year-end break
Working Conditions HotlineWorkers
A free, anonymous phone service for problems with working conditions, such as illegal overtime or unpaid wages, open to both workers and employers.
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Phone
0120-811-610Mon-Fri 17:00-22:00, Sat/Sun/holidays 9:00-21:00 (closed Dec 29 - Jan 3)
A nationwide 3-digit number that connects consumer problems (products, services, contracts) to your nearest consumer affairs center (in Japanese).
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Phone
188Hours depend on the local center. On weekends and holidays, when local centers are closed, the National Consumer Affairs Center answers 10:00-16:00 (except the year-end break)
BOND ProjectWomen
Support by women for girls and young women in their teens and twenties who are struggling, via LINE, e-mail and phone (in Japanese).
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
LINE & social
Official site (@bondproject)Mon, Wed, Fri, Sat 14:00-22:00 (accepted until 21:30). Mon & Fri for girls in their teens and twenties; Wed & Sat for elementary to high-school girls only
Phone
080-9501-5220Mondays 16:00-19:00
A phone line where doctors, nurses and paramedics help you decide whether to call an ambulance or see a doctor right away for sudden illness or injury (in Japanese).
This service information was confirmed as of August 12, 2026. Please check the official website for the latest details before reaching out.
Phone
#7119Hours depend on your region
Compare services at a glance
This information reflects details published as of August 2026.
| Service | How to talk | Hours | For | Fee | Languages | Status now |
|---|---|---|---|---|---|---|
| Yorisoi Hotline | Phone: 0120-279-338 | 24 hours | Anyone | Free (toll-free number) | Japanese, plus a dedicated foreign-language line (English, Chinese, Korean, Thai, Tagalog, Spanish, Portuguese, Vietnamese, Nepali, Indonesian and more) | |
| #Inochi SOS | Phone: 0120-061-338 | 24 hours, every day | Anyone | Free (toll-free number) | No information | |
| Inochi no Denwa (Lifeline Japan) | Phone: 0570-783-556 (Navi-dial)Phone: 0120-783-556 (Toll-free) | Every day 10:00-22:00Every day 16:00-21:00; on the 10th of each month 8:00 to 8:00 the next morning | Anyone | Consultation free (0570 number charges call fees; 0120 number is toll-free) | No information | |
| Mental Health Consultation Dial (0570-064-556) | Phone: 0570-064-556 | Days and hours differ by prefecture | Anyone | Call fees apply (navi-dial; flat-rate plans do not apply) | No information | |
| Ikizura Bit (LINE / web chat) | LINE & social: Official site (@yorisoi-chat)Chat: Official site | Mon & Fri 6:00-22:30, other days 8:00-22:30 (new chats accepted until 22:00)The web chat has the same hours | Anyone | Free | No information | |
| Anata no Ibasho (A Place for You) | Chat: Official site | 24 hours, 365 days | Anyone | Free | No information | |
| Kokoro Hot Chat | Chat: Official siteLINE & social: Official site (@kokorohotchat) | Every day 7:00-23:50 (new chats accepted until 23:00; up to 50 minutes, once per day)LINE has the same hours | Anyone | Free | No information | |
| Childline Japan | Phone: 0120-99-7777Chat: Official site | Every day 16:00-21:00 (closed Dec 29 - Jan 3)Mon-Sat 16:00-21:00; 4th Sunday 16:00-18:30 (closed Dec 29 - Jan 3) | Children | Free (no call charges) | No information | |
| 24-hour Children's SOS Dial | Phone: 0120-0-78310 | 24 hours, year-round | Children | Free (no call charges) | No information | |
| Children's Rights Hotline (0120-007-110) | Phone: 0120-007-110 | Weekdays 8:30-17:15 | Children | Free | No information | |
| Child Abuse Hotline 189 | Phone: 189 | Hours are not stated on the official site (check the official site for the latest information) | Anyone | Free (call charges abolished on Dec 3, 2019) | No information | |
| Parent-Child Consultation LINE | LINE & social: Official site | Hours differ depending on where you live | Children | Fees are not stated on the official site | No information | |
| Human Rights Hotline (0570-003-110) | Phone: 0570-003-110 | Weekdays 8:30-17:15 | Anyone | Call fees apply (navi-dial) | No information | |
| DV Consultation Navi (#8008) | Phone: #8008 | Available only during the hours of the center you are connected to | Women | Normal call fees apply (same as calling a landline) | No information | |
| DV Soudan Plus | Phone: 0120-279-889Chat: Official site | 24 hours, 365 daysEvery day 12:00-22:00 | Women | The phone line is a toll-free 0120 number | Chat available in 10 languages (see the official site) | |
| One-Stop Support Center for Sexual Violence Victims (#8891) | Phone: #8891 | Hours differ by center (some operate 24 hours) | Anyone | Toll-free (some IP phones cannot connect) | No information | |
| Cure Time | Chat: Official site | Every day 17:00-21:00 | Anyone | Fees are not stated on the official site (chat service) | Chat is available in Japanese and foreign languages (e-mail in Japanese only) | |
| Sexual Crime Victim Hotline (#8103) | Phone: #8103 | Hours depend on the desk (outside office hours and on weekends/holidays, duty officers respond) | Anyone | Toll-free (IP phones may incur charges or fail to connect) | No information | |
| Police Consultation Line (#9110) | Phone: #9110 | Hours depend on your prefectural police desk | Anyone | Normal call fees apply | No information | |
| Kokoro no Mimi (phone / LINE support for workers) | Phone: 0120-565-455LINE & social: Official site | Weekdays 17:00-22:00 (until 21:50), Sat & Sun 10:00-16:00 (until 15:50); closed on national holidays and Dec 29 - Jan 3LINE: weekdays 17:00-22:00 (until 21:30), Sat & Sun 10:00-16:00 (until 15:30); closed on national holidays and the year-end break | Workers | Free (toll-free number) | No information | |
| Working Conditions Hotline | Phone: 0120-811-610 | Mon-Fri 17:00-22:00, Sat/Sun/holidays 9:00-21:00 (closed Dec 29 - Jan 3) | Workers | Free (toll-free from landlines and mobiles) | Available in 13 languages: English 0120-531-401 and Chinese 0120-531-402 among others (days differ by language) | |
| Consumer Hotline (188) | Phone: 188 | Hours depend on the local center. On weekends and holidays, when local centers are closed, the National Consumer Affairs Center answers 10:00-16:00 (except the year-end break) | Anyone | Call fees apply (they vary by carrier; a fee announcement plays before connecting) | No information | |
| BOND Project | LINE & social: Official site (@bondproject)Phone: 080-9501-5220 | Mon, Wed, Fri, Sat 14:00-22:00 (accepted until 21:30). Mon & Fri for girls in their teens and twenties; Wed & Sat for elementary to high-school girls onlyMondays 16:00-19:00 | Women | Fees are not stated on the official site (the 080 phone number incurs call charges) | No information | |
| Emergency Medical Consultation Center (#7119) | Phone: #7119 | Hours depend on your region | Anyone | The official page does not state call fees | No information |
Some services have different hours on Japanese national holidays and at year-end. The automatic status does not account for holidays.
Hours and services may change. Always check each official website for the latest information. (Hours verified on: 2026-08-12)