In an emergency

If there is danger to life or any other emergency, do not hesitate to call 110 (police) or 119 (ambulance / fire).

110 (police) 119 (ambulance / fire)

When to call 110 / 119 instead
SituationWho to contact
A crime, accident or domestic violence with immediate danger110 (police)
Injury or sudden illness that is life-threatening119 (ambulance / fire)
You want someone to listen, or need information and supportThis helpline

Ikizura Bit (LINE / web chat)

These services are answered in Japanese unless a language note says otherwise.

Free and confidential chat counseling (LINE / web chat) for people who feel life is too hard to bear (in Japanese).

This information reflects details published as of August 2026.

LINE & social

Official site (@yorisoi-chat)

Hours: Mon & Fri 6:00-22:30, other days 8:00-22:30 (new chats accepted until 22:00)

Weekly hours

Chat

Official site

Hours: The web chat has the same hours

Weekly hours

The shaded bands show the operating hours. For exceptions such as national holidays, the year-end break or monthly special sessions, check the hours text above.

Fee
Free
For
Anyone
Operator
NPO Lifelink (subsidized by the Ministry of Health, Labour and Welfare)
Official site
https://yorisoi-chat.jp/
Hours verified on
2026-08-02

Emotional crisis

Hours and services may change. Always check each official website for the latest information.

Sources (official pages verified)