In an emergency

If there is danger to life or any other emergency, do not hesitate to call 110 (police) or 119 (ambulance / fire).

110 (police) 119 (ambulance / fire)

When to call 110 / 119 instead
SituationWho to contact
A crime, accident or domestic violence with immediate danger110 (police)
Injury or sudden illness that is life-threatening119 (ambulance / fire)
You want someone to listen, or need information and supportThis helpline

Ikizura Bit (LINE / web chat)

These services are answered in Japanese unless a language note says otherwise.

Free and confidential chat counseling (LINE / web chat) for people who feel life is too hard to bear (in Japanese).

This information reflects details published as of August 2026.

LINE & social

Official site (@yorisoi-chat)

Hours: Mon & Fri 6:00-22:30, other days 8:00-22:30 (new chats accepted until 22:00)

Weekly hours

Chat

Official site

Hours: The web chat has the same hours

Weekly hours

The shaded bands show the operating hours. For exceptions such as national holidays, the year-end break or monthly special sessions, check the hours text above.

Fee
Free
For
Anyone
Operator
NPO Lifelink (subsidized by the Ministry of Health, Labour and Welfare)
Languages
Japanese
Official site
https://yorisoi-chat.jp/
Hours verified on
2026-08-02

Emotional crisis

Hours and services may change. Always check each official website for the latest information.

Sources (official pages verified)