In an emergency
If there is danger to life or any other emergency, do not hesitate to call 110 (police) or 119 (ambulance / fire).
| Situation | Who to contact |
|---|---|
| A crime, accident or domestic violence with immediate danger | 110 (police) |
| Injury or sudden illness that is life-threatening | 119 (ambulance / fire) |
| You want someone to listen, or need information and support | This helpline |
Working Conditions HotlineWorkers
These services are answered in Japanese unless a language note says otherwise.
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
A free, anonymous phone service for problems with working conditions, such as illegal overtime or unpaid wages, open to both workers and employers.
This information reflects details published as of August 2026.
Phone
Hours: Mon-Fri 17:00-22:00, Sat/Sun/holidays 9:00-21:00 (closed Dec 29 - Jan 3)
On national holidays the hours are 9:00-21:00 (the automatic status does not account for holidays)
Weekly hours
The shaded bands show the operating hours. For exceptions such as national holidays, the year-end break or monthly special sessions, check the hours text above.
- Fee
- Free (toll-free from landlines and mobiles)
- For
- Workers
- Operator
- Ministry of Health, Labour and Welfare (outsourced service)
- Languages
- Available in 13 languages: English 0120-531-401 and Chinese 0120-531-402 among others (days differ by language)
- Official site
- https://www.check-roudou.mhlw.go.jp/lp/hotline/
- Hours verified on
- 2026-08-02
Hours and services may change. Always check each official website for the latest information.