In an emergency

If there is danger to life or any other emergency, do not hesitate to call 110 (police) or 119 (ambulance / fire).

110 (police) 119 (ambulance / fire)

When to call 110 / 119 instead
SituationWho to contact
A crime, accident or domestic violence with immediate danger110 (police)
Injury or sudden illness that is life-threatening119 (ambulance / fire)
You want someone to listen, or need information and supportThis helpline

#Inochi SOS

These services are answered in Japanese unless a language note says otherwise.

Free 24-hour crisis phone line for people who feel like they cannot go on living. Support is in Japanese.

This information reflects details published as of August 2026.

Phone

0120-061-338

Hours: 24 hours, every day

Weekly hours

The shaded bands show the operating hours. For exceptions such as national holidays, the year-end break or monthly special sessions, check the hours text above.

Fee
Free (toll-free number)
For
Anyone
Operator
NPO Lifelink (suicide-prevention support center, subsidized by the Ministry of Health, Labour and Welfare)
Notes
The same organization also runs the chat service Ikizura Bit. Some IP phones cannot connect.
Official site
https://www.lifelink.or.jp/inochisos/
Hours verified on
2026-08-02

Emotional crisis

Hours and services may change. Always check each official website for the latest information.

Sources (official pages verified)