In an emergency
If there is danger to life or any other emergency, do not hesitate to call 110 (police) or 119 (ambulance / fire).
| Situation | Who to contact |
|---|---|
| A crime, accident or domestic violence with immediate danger | 110 (police) |
| Injury or sudden illness that is life-threatening | 119 (ambulance / fire) |
| You want someone to listen, or need information and support | This helpline |
Police Consultation Line (#9110)
These services are answered in Japanese unless a language note says otherwise.
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
A nationwide number for non-emergency police consultations, such as stalking, domestic violence or neighborhood trouble (in Japanese).
This information reflects details published as of August 2026.
- Fee
- Normal call fees apply
- For
- Anyone
- Operator
- National Police Agency; connects to the consultation desk of your prefectural police
- Notes
- If a crime or accident is happening right now, call 110. Near prefectural borders the call may connect to the neighboring prefecture.
- Official site
- https://www.keishicho.metro.tokyo.lg.jp/sodan/madoguchi/sogo.html
- Hours verified on
- 2026-08-02
Hours and services may change. Always check each official website for the latest information.