In an emergency

If there is danger to life or any other emergency, do not hesitate to call 110 (police) or 119 (ambulance / fire).

When to call 110 / 119 instead
Situation	Who to contact
A crime, accident or domestic violence with immediate danger	110 (police)
Injury or sudden illness that is life-threatening	119 (ambulance / fire)
You want someone to listen, or need information and support	This helpline

One-Stop Support Center for Sexual Violence Victims (#8891)

These services are answered in Japanese unless a language note says otherwise.

A toll-free nationwide number that connects victims of sexual crime or violence to the nearest one-stop support center, which works with medical, psychological and legal specialists (in Japanese).

This information reflects details published as of August 2026.

Phone

#8891

Hours: Hours differ by center (some operate 24 hours)

Fee: Toll-free (some IP phones cannot connect)
For: Anyone
Operator: Cabinet Office; connects to the nearest one-stop support center
Notes: Open to all genders and sexualities. From NTT Hikari phones dial 0120-8891-77 (Miyagi 0120-556-460, Saitama 0120-31-8341, Kochi 0120-835-350).
Official site: https://www.gender.go.jp/policy/no_violence/seibouryoku/consult.html
Hours verified on: 2026-08-02

Sexual violence Women & domestic violence

Hours and services may change. Always check each official website for the latest information.

Sources (official pages verified)

https://www.gender.go.jp/policy/no_violence/seibouryoku/consult.html