In an emergency

If there is danger to life or any other emergency, do not hesitate to call 110 (police) or 119 (ambulance / fire).

110 (police) 119 (ambulance / fire)

When to call 110 / 119 instead
SituationWho to contact
A crime, accident or domestic violence with immediate danger110 (police)
Injury or sudden illness that is life-threatening119 (ambulance / fire)
You want someone to listen, or need information and supportThis helpline

Mental Health Consultation Dial (0570-064-556)

These services are answered in Japanese unless a language note says otherwise.

A nationwide number that connects you to the public mental-health telephone service of the prefecture or designated city you are calling from (in Japanese).

This information reflects details published as of August 2026.

Phone

0570-064-556

Hours: Days and hours differ by prefecture

Fee
Call fees apply (navi-dial; flat-rate plans do not apply)
For
Anyone
Operator
Ministry of Health, Labour and Welfare (connects to public mental-health services of each prefecture or designated city)
Notes
IP phones starting with 050 cannot connect; call your local service directly instead.
Official site
https://www.mhlw.go.jp/mamorouyokokoro/soudan/tel/
Hours verified on
2026-08-02

Emotional crisis

Hours and services may change. Always check each official website for the latest information.

Sources (official pages verified)