In an emergency
If there is danger to life or any other emergency, do not hesitate to call 110 (police) or 119 (ambulance / fire).
| Situation | Who to contact |
|---|---|
| A crime, accident or domestic violence with immediate danger | 110 (police) |
| Injury or sudden illness that is life-threatening | 119 (ambulance / fire) |
| You want someone to listen, or need information and support | This helpline |
24-hour Children's SOS DialChildren
These services are answered in Japanese unless a language note says otherwise.
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Free 24-hour phone line where children and parents can talk about bullying and any other SOS (in Japanese).
This information reflects details published as of August 2026.
The shaded bands show the operating hours. For exceptions such as national holidays, the year-end break or monthly special sessions, check the hours text above.
- Fee
- Free (no call charges)
- For
- Children
- Operator
- Ministry of Education (MEXT); connects to consultation services run by prefectural and city boards of education
- Official site
- https://www.mext.go.jp/a_menu/shotou/seitoshidou/06112210.htm
- Hours verified on
- 2026-08-02
Hours and services may change. Always check each official website for the latest information.