In an emergency
If there is danger to life or any other emergency, do not hesitate to call 110 (police) or 119 (ambulance / fire).
| Situation | Who to contact |
|---|---|
| A crime, accident or domestic violence with immediate danger | 110 (police) |
| Injury or sudden illness that is life-threatening | 119 (ambulance / fire) |
| You want someone to listen, or need information and support | This helpline |
Childline JapanChildren
These services are answered in Japanese unless a language note says otherwise.
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Free phone and chat counseling exclusively for children up to age 18 (in Japanese). You do not have to give your name.
This information reflects details published as of August 2026.
Chat
Hours: Mon-Sat 16:00-21:00; 4th Sunday 16:00-18:30 (closed Dec 29 - Jan 3)
The 4th-Sunday session (16:00-18:30) is not included in the automatic status
Weekly hours
The shaded bands show the operating hours. For exceptions such as national holidays, the year-end break or monthly special sessions, check the hours text above.
- Fee
- Free (no call charges)
- For
- Children
- Operator
- NPO Childline Support Center
- Notes
- Some mobile phones, kids' phones and 050 IP phones may not be able to connect. During the summer nationwide campaign (Aug 22 - Sep 4, 2026), chat is open every day from 15:00 to 22:00 (per the official site).
- Official site
- https://childline.or.jp/
- Hours verified on
- 2026-08-02
Hours and services may change. Always check each official website for the latest information.