In an emergency

If there is danger to life or any other emergency, do not hesitate to call 110 (police) or 119 (ambulance / fire).

110 (police) 119 (ambulance / fire)

When to call 110 / 119 instead
SituationWho to contact
A crime, accident or domestic violence with immediate danger110 (police)
Injury or sudden illness that is life-threatening119 (ambulance / fire)
You want someone to listen, or need information and supportThis helpline

Children's Rights Hotline (0120-007-110)Children

These services are answered in Japanese unless a language note says otherwise.

Free phone consultation on children's rights issues such as bullying and abuse (in Japanese). Adults worried about a child can also call.

This information reflects details published as of August 2026.

Phone

0120-007-110

Hours: Weekdays 8:30-17:15

Weekly hours

The shaded bands show the operating hours. For exceptions such as national holidays, the year-end break or monthly special sessions, check the hours text above.

Fee
Free
For
Children
Operator
Ministry of Justice; connects to the nearest Legal Affairs Bureau, answered by bureau staff or human-rights volunteers
Notes
Consultation is also available by e-mail (internet human-rights consultation), LINE and letter. Some IP phones cannot connect.
Official site
https://www.moj.go.jp/JINKEN/jinken112.html
Hours verified on
2026-08-02

Children & parenting Human rights

Hours and services may change. Always check each official website for the latest information.

Sources (official pages verified)