In an emergency

If there is danger to life or any other emergency, do not hesitate to call 110 (police) or 119 (ambulance / fire).

When to call 110 / 119 instead
Situation	Who to contact
A crime, accident or domestic violence with immediate danger	110 (police)
Injury or sudden illness that is life-threatening	119 (ambulance / fire)
You want someone to listen, or need information and support	This helpline

Emergency Medical Consultation Center (#7119)

These services are answered in Japanese unless a language note says otherwise.

A phone line where doctors, nurses and paramedics help you decide whether to call an ambulance or see a doctor right away for sudden illness or injury (in Japanese).

This information reflects details published as of August 2026.

Phone

#7119

Hours: Hours depend on your region

Fee: The official page does not state call fees
For: Anyone
Operator: Fire and Disaster Management Agency; operated by local governments in participating regions
Notes: Not available in some regions (see the official site for coverage). In a clear emergency, such as unconsciousness or abnormal breathing, call 119 immediately.
Official site: https://www.fdma.go.jp/mission/enrichment/appropriate/appropriate007.html
Hours verified on: 2026-08-12

Daily life & consumer

Hours and services may change. Always check each official website for the latest information.

Sources (official pages verified)

https://www.fdma.go.jp/mission/enrichment/appropriate/appropriate007.html