In an emergency

If there is danger to life or any other emergency, do not hesitate to call 110 (police) or 119 (ambulance / fire).

110 (police) 119 (ambulance / fire)

When to call 110 / 119 instead
SituationWho to contact
A crime, accident or domestic violence with immediate danger110 (police)
Injury or sudden illness that is life-threatening119 (ambulance / fire)
You want someone to listen, or need information and supportThis helpline

Inochi no Denwa (Lifeline Japan)

These services are answered in Japanese unless a language note says otherwise.

Telephone counseling by trained volunteers (in Japanese). The consultation is free; the navi-dial number charges normal call fees.

This information reflects details published as of August 2026.

Phone (Navi-dial)

0570-783-556

Hours: Every day 10:00-22:00

Weekly hours

Phone (Toll-free)

0120-783-556

Hours: Every day 16:00-21:00; on the 10th of each month 8:00 to 8:00 the next morning

Weekly hours

The shaded bands show the operating hours. For exceptions such as national holidays, the year-end break or monthly special sessions, check the hours text above.

Fee
Consultation free (0570 number charges call fees; 0120 number is toll-free)
For
Anyone
Operator
Federation of Inochi no Denwa (Lifeline Japan)
Official site
https://www.inochinodenwa.org/
Hours verified on
2026-08-02

Emotional crisis

Hours and services may change. Always check each official website for the latest information.

Sources (official pages verified)