In an emergency
If there is danger to life or any other emergency, do not hesitate to call 110 (police) or 119 (ambulance / fire).
| Situation | Who to contact |
|---|---|
| A crime, accident or domestic violence with immediate danger | 110 (police) |
| Injury or sudden illness that is life-threatening | 119 (ambulance / fire) |
| You want someone to listen, or need information and support | This helpline |
Yorisoi Hotline
These services are answered in Japanese unless a language note says otherwise.
This service information was confirmed as of August 2, 2026. Please check the official website for the latest details before reaching out.
Free 24-hour telephone counseling for any kind of problem, with dedicated lines for foreign languages, domestic violence and sexual minorities.
This information reflects details published as of August 2026.
The shaded bands show the operating hours. For exceptions such as national holidays, the year-end break or monthly special sessions, check the hours text above.
- Fee
- Free (toll-free number)
- For
- Anyone
- Operator
- Social Inclusion Support Center (subsidized by the Ministry of Health, Labour and Welfare)
- Languages
- Japanese, plus a dedicated foreign-language line (English, Chinese, Korean, Thai, Tagalog, Spanish, Portuguese, Vietnamese, Nepali, Indonesian and more)
- Notes
- An automated menu offers dedicated lines (daily-life problems, foreign languages, women's issues including DV and sexual violence, sexual orientation and gender identity, suicidal feelings, girls in their teens and twenties, disaster survivors). From Fukushima Prefecture dial 0120-279-226.
- Official site
- https://www.since2011.net/yorisoi/
- Hours verified on
- 2026-08-02
Hours and services may change. Always check each official website for the latest information.