In an emergency

If there is danger to life or any other emergency, do not hesitate to call 110 (police) or 119 (ambulance / fire).

110 (police) 119 (ambulance / fire)

When to call 110 / 119 instead
SituationWho to contact
A crime, accident or domestic violence with immediate danger110 (police)
Injury or sudden illness that is life-threatening119 (ambulance / fire)
You want someone to listen, or need information and supportThis helpline

Anata no Ibasho (A Place for You)

These services are answered in Japanese unless a language note says otherwise.

Free, anonymous chat counseling available 24/7, open to everyone regardless of age or gender (in Japanese).

This information reflects details published as of August 2026.

Chat

Official site

Hours: 24 hours, 365 days

Weekly hours

The shaded bands show the operating hours. For exceptions such as national holidays, the year-end break or monthly special sessions, check the hours text above.

Fee
Free
For
Anyone
Operator
NPO Anata no Ibasho
Official site
https://talkme.jp/
Hours verified on
2026-08-02

Emotional crisis

Hours and services may change. Always check each official website for the latest information.

Sources (official pages verified)